GET STARTED BEFORE THE

FIRST CLIENTS COMES IN

For rookie entrepreneurs

AMATEUR

WANT TO LAUNCH YOUR BUSINESS?

ARE YOU PLANNING ON OPENING UP AN ESTABLISHMENT IN THE FIELD OF CUSTOMER EXPERIENCE (CX)?

IS YOUR AMBITION TO OBTAIN PERSONAL SATISFACTION THROUGH A NEW PROFESSIOINAL QUALITY OF LIFE?

HAVE YOU COME UP WITH A BUSINESS IDEA WHICH YOU VISUALIZE CRYSTAL CLEAR, BUT STILL HAVEN`T ROLLED UP YOUR SLEEVES AND GOT STARTED ON IT?

 

No need to spell it out… you are a rookie! You aren’t a pro at managing a business, but you are 100% convinced that you are ready to give it your best try. You are positive that it’ll be the job of your dreams… Forget retiring! It’s the kind of work you see yourself doing till the very end of your days.

 

Going to burst your bubble here: enthusiasm and a search engine won’t get you too far. I’ll train you to follow all the habits that lead to success.

 

By the way, you better know that the only tool to measure success is checking your sales. And…there will be no sales, if you don’t satisfy your clients. Your clients are the key to a surprisingly great first year kick-off. Be sure to invest an ordeal in risks, wishful thinking, and clients.

ONLINE COURSE

TOGETHER

WE WILL PUT INTO WORDS YOUR COMMITMENT

WE WILL DEFINE YOUR SERVICE IDENTITY STYLE

I'LL INSTRUCT YOU HOW TO OUTSTAND IN THE MARKET SURROUNDING YOUR BUSINESS

WE WILL BUILD YOUR ENTERPRISE ON THE PILLARS OF YOUR STRENGTHS AND UNIQUE QUALITIES

WE WILL DISCLOSE THE BEST INSTRUMENTS TO CHANNELIZE YOUR PHILOSOPHY AT EVERY LEVEL

PROGRAM

WEEK 1

MANIFESTO

MODULE

The foundation from which your establishment will rise.

WEEK 2

OUTSTANDING

MODULE

Focus on being unique and knock out your competitors.

WEEK 3

CX

MODULE

Success flow.

WEEK 4

SX

MODULE

The autonomy experience offers.

3 , 2 , 1

 

 

MY METHOD IS PRACTICAL.

I WILL GUIDE YOU EVERY STEP OF THE WAY, AND TEACH YOU HOW TO MAKE THE MOST OF IT.

IF YOU DON’T WIN, I WON’T EITHER.

READY TO START?

I AM HERE TO GUIDE YOU THROUGH THE EXCITING ADVENTURE THAT AWAITS AHEAD.

 

STARTING ON THE 18TH OF DECEMBER. 

 

If you want to be notified, leave your contact details below.

Bien hecho. En breve recibirás información.

 

 

AS A BONUS YOU WILL RECIEVE:

 

A SKYPE SESSION (30 min). “Lets focus on your case”.

An IMPLEMENTATION PLAN. “Get started at once!”

A free MEMBERSHIP to The Hospitality Community. Enjoy sharing experiences with fellow entrepreneurs with your same doubts and adventure.

LIFELONG ACCESS to the materiel.

 

COMPLETE PROGRAM:

 

WEEK 1: MANIFESTO MODULE

 

What will we be working on?

Analyzing and defining a commitment statement.

Stating which will be the four key pillars to your project.

Putting your ethic code into words.

Elaborating your commitment statement personalizing it to the service you will be providing your clients.

This will be useful to you, because you will have:

Compiled your corporate values putting it in writing.

Be conscious of your work philosophy.

Set the rules in which you, or workers, will communicate with each and every one of your clients.

Figured out what kind of people you want on your workforce.

An idea of how to choose the right employees in line with your principles.

Designed the work frame your staff needs to know when tending to your clientele.

WEEK 2: OUTSTANDING MODULE

 

What will we be working on?

Examining your singularities.

Deciding how to use your distinct characteristics to improve your business.

Learning to break the market rules and settle your own.

Inflaming desire towards your product: Make them want it!

This will be useful to you, because you will have:

Drawn a distinction between your product from standard offers.

Attracted clients who are capable of appreciating your effort.

Defined several strategies that will leave lingering CX.

Positioned yourself within the market.

WEEK 3: CX MODULE

 

What will we be working on? 

Evaluate the consumption sequence.

Identify the phases of your clientele’s visits.

Adapting the “V V V” concept to your clients.

Construing consumer habits.

This will we be useful to you, because you will have:

Your Service Codex.

The tools to purposely offer your clients satisfaction.

Determined the way to avoid upset and unresponsive customers.

WEEK 4: SX MODULE

 

What will we be working on?

Fully understanding the difference between being the person in charge and being the host.

Including The Experience into the whole purchasing process.

Acquiring the basic knowledge of the philanthropic idea behind service.

Designing the cardinals of the experience concept related to service for your best servicing.

This will be useful to you, because you will:

Stimulate a sense of fascination, enchantment and embracement in your guests.

Induce a need to return to your establishment to feel fulfillment.

Tour your clients through the unique wonders your emporium holds for them.

Make them crave the attention you heap upon them.

ESTE PROGRAMA ESTÁ DISEÑADO PARA:

Emprendedores

amateur, visionarios y entusiastas

Establecimientos

del sector servicios con ``Próxima apertura``

Proyectos

con un producto y un modelo claro de negocio

Servicios

con contacto directo con clientes

Jefes y Encargados

apasionados por el servicio

Para ti

café, restaurante, floristería, peluquería, hotel, retreat, tienda de...

Yes now…

Quién soy

Know more about my method.

My book, cooming soon.

CONNECT WITH MY SOCIAL NETWORKS

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